Alarms

Alarms:

Starting May 19, 2022, the City of West Linn has partnered with APS Corporation to administer the alarm program. APS will be responsible for alarm permit registrations and false alarm billings. APS will continue to provide the same level of excellent customer service to our residents, businesses, and government entities. Ultimately, the goal of all alarm system programs is to reduce false alarms within the community. APS supplies educational tools to aid in the maintenance and operation of your alarm system to reduce those unnecessary calls for service.

Applying for a NEW alarm permit:

If you are obtaining a new alarm permit for your residence or business, please click on the following link to establish an online account and make payment for your permit.

New Permit Online Account & Application

Current alarm program users:

If you purchased your alarm permit prior to May 19, 2022, your permit was purchased through our previous alarm program vendor PM AM. Your permit and information have been transitioned to our new program vendor APS.

At your next renewal, the renewal notice will be from our new program provider APS. Your current alarm permit, alarm school and other permit resources are now located at this web address: https://westlinnor.citysupport.org/

Printing your Alarm Permit

With the new alarm ordinance, it is not necessary for a permit holder to display or print a permit. If you wish to do so, please log into you alarm user account using this link:  https://westlinnor.citysupport.org/

Questions & Permit Support:

Customer service phone support (M-F 8am-5pm): 1-888-865-9770

Customer service e-mail support:  westlinnor@citysupport.org

Visit: https://westlinnor.citysupport.org/

Payment Mailing Address:

West Linn False Alarm Reduction Program

PO Box 6112

Concord, CA 94524

Alarm Ordinance:

https://www.codepublishing.com/OR/WestLinn/#!/WestLinn07.html#ALARM%20SYSTEMS